For Banks & Licensed Institutions

Launch a branded card programme without building issuer infrastructure

Zen Card is a turnkey, white-labelled card issuance and processing platform. You define the customer segments and the brand. We deliver the card stack underneath: BIN ranges, scheme certification, personalisation and fulfilment, the API layer, and lifecycle support for every card issued.

The problem this solves

Building card issuing in-house means securing a BIN, completing scheme certification, contracting a personalisation bureau, standing up an authorisation and settlement stack, and then maintaining all of it for the lifetime of every card you issue. It is a multi-year programme before a single customer holds a card.

Most institutions do not want to build that. They want to distribute cards under their own brand, to their own customers, under their own licence, and have somebody else own the infrastructure. That is what Zen Card is.

What you own, and what we own

ResponsibilityYour institutionZen Card
Regulatory licence and permissionsOwnsNot applicable
KYC, AML and customer onboardingOwns, under its own regulated processProvides technical hooks
Customer relationship and brandOwnsSupports
BIN ranges and scheme certificationOptional, if you hold a BINProvides Zen-managed BINs
Card design and scheme approval submissionApprovesPrepares and submits
Card production, personalisation, fulfilmentSets requirementsOperates
Authorisation, processing and settlementOverseesOperates
FX and local-currency settlementOverseesOperates
Platform, API and dashboardConsumesBuilds and maintains
Card lifecycle supportSets policyOperates for the life of each card
This division matters commercially
Because the licence and the customer relationship stay with you, the programme runs inside your existing regulatory perimeter. Zen Card does not sit between you and your customer, and does not hold your permissions.

What the platform delivers

Physical and virtual cards

Visa-accepted plastic with EMV chip and contactless, plus instantly issued virtual cards that are tokenisation-ready for mobile wallets in eligible markets.

Managed BIN ranges

Issue from Zen-managed BIN ranges so you do not have to secure a BIN and complete certification before launch, or bring your own if you already hold one.

Global acceptance

Usable anywhere Visa is accepted, across 100+ countries, subject to the exclusion list maintained for scheme, sanctions and regulatory compliance.

Crypto and stablecoin funding

Cardholders fund balances from major cryptocurrencies and stablecoins through on-ramp connectivity, with merchant settlement in local fiat.

API and dashboard

A REST integration layer for issuance, funding, controls and reporting, plus an operational dashboard for your team.

Full lifecycle operations

Top-up, reissuance, freeze and unfreeze, PIN management, MCC restrictions, dispute initiation and end-of-life replacement.

How a programme is delivered

  1. 1
    Scoping and commercials

    We agree target segments, card products, jurisdictions, funding assets and volumes, and issue a commercial proposal with per-card pricing.

  2. 2
    Programme onboarding

    Card designs are prepared against Visa design rules and submitted for scheme approval. BIN ranges, programme rules and the exclusion list are confirmed.

  3. 3
    Integration

    Your team integrates the API layer for issuance, funding and controls, and connects your existing KYC and AML process to the technical hooks provided.

  4. 4
    Pilot issuance

    A bounded pilot proves the end-to-end flow: onboarding, issuance, funding, authorisation, settlement and support, with real cards in real hands.

  5. 5
    Production roll-out

    On successful completion and your written approval, the programme scales under the same framework, with lifecycle support included for every card.

Why institutions choose this model

No issuer build

Cards can be produced, personalised, shipped and activated under your brand without you standing up issuer infrastructure.

Scheme-aligned by design

Cards, BIN ranges, designs and programme rules are produced against Visa scheme requirements and submitted for approval during onboarding.

Predictable economics

A single per-card price for physical and a single per-card price for virtual, with software, maintenance and lifecycle support included.

Your regulatory wrapper

The programme operates under your licence, in your jurisdictions, on your terms.

Frequently asked questions

Do we need our own BIN to launch a card programme with Zen Card?+

No. Programmes can run on Zen-managed BIN ranges, which removes the need for you to secure your own BIN and complete scheme certification before launch. Institutions that already hold a BIN can use it instead; both models are supported.

Who holds the regulatory permissions in a Zen Card programme?+

You do. Zen Card is a technology and programme-management provider. The issuing institution holds the licence, owns the customer relationship, performs KYC and AML under its own regulated process, and provides the regulatory wrapper in its operating jurisdictions. Zen Card supplies the platform, the scheme connectivity and the operational stack beneath it.

How long does a card programme take to launch?+

Timelines depend on scheme approval, your KYC and AML integration, and card production lead times. A pilot on Zen-managed BIN ranges is materially faster than a programme requiring new BIN issuance and full certification, because the scheme work is already done.

Can cards carry our brand?+

Yes. Card designs carry your brand elements including logo, colour palette and optional tagline, within Visa design rules, and are submitted for scheme approval as part of programme onboarding.

What does a programme cost?+

Programmes are priced per card issued, with separate rates for physical and virtual cards, and platform software, maintenance and lifecycle support included for the life of each card. Exact commercials depend on volume and scope. See the pricing page or contact us for a proposal.

Which currencies and assets can fund a card?+

Cards can be funded from major cryptocurrencies and stablecoins through Zen Card on-ramp connectivity, with settlement to merchants in local fiat currency. The exact asset list is agreed per programme and per jurisdiction.

Go deeper

Discuss a programme

Tell us your segments, jurisdictions and expected volumes, and we will come back with a scoped commercial proposal.

Zen CardZen Card

Crypto-funded cards on the Visa network, and the white-label issuing platform behind them.

Corporate information. This website is operated by Otaro Pay Ltd, FINTRAC M23150730, Suite 250 - #1585 997 Seymour St, Vancouver BC V6B 3M1. Contact: info@otaropay.com.

Regulatory notice. Otaro Pay Ltd is a FINTRAC MSB. It is not a bank and does not itself issue cards, take deposits, extend credit or provide investment services. Cards, accounts, credit and yield-bearing products described on this site are provided by licensed financial institutions, subject to their terms, their approval, and the regulations of the relevant jurisdiction. Availability varies by country. Digital assets are volatile and capital is at risk. Nothing on this website constitutes an offer, a solicitation, financial advice or investment advice.

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